{"id":25809,"date":"2024-08-13T08:35:45","date_gmt":"2024-08-13T08:35:45","guid":{"rendered":"https:\/\/mobiserra.paulofarinhaluis.pt\/apoio-e-servicos\/"},"modified":"2024-08-21T11:42:13","modified_gmt":"2024-08-21T11:42:13","slug":"support-and-services","status":"publish","type":"page","link":"https:\/\/mobiserra.paulofarinhaluis.pt\/en\/support-and-services\/","title":{"rendered":"Support and Services"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row][vc_column]\n\t\t<div id=\"wd-66c5d27f9fd3a\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-66c5d27f9fd3a wd-title-color-default wd-title-style-default text-center  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight-800 wd-fontsize-xxl\" >Warranty Request<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f25630-o1\" lang=\"pt-PT\" dir=\"ltr\" data-wpcf7-id=\"25630\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/25809#wpcf7-f25630-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formul\u00e1rio de contacto\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"25630\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_PT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f25630-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<fieldset>\n<div class=\"row\">\n<p class=\"col-md-3\"><label>Data da venda <span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"data-da-venda\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date datepicker-form-field\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"data-da-venda\" \/><\/span><\/p>\n<\/div>\n<\/fieldset>\n<fieldset>\n<legend>Cliente Final<\/legend>\n<div class=\"row\">\n<p class=\"col-md-4\"><label>Nome<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"nome-cliente\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nome-cliente\" \/><\/span><\/p>\n<p class=\"col-md-4\"><label>Telefone<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"contacto-cliente\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"contacto-cliente\" \/><\/span><\/p>\n<p class=\"col-md-4\"><label>Email<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"email-cliente\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email-cliente\" \/><\/span><\/p>\n<\/div>\n<\/fieldset>\n<fieldset>\n<legend>Informa\u00e7\u00f5es da M\u00e1quina<\/legend>\n<div class=\"row\">\n<p class=\"col-md-12\"><label>Tipo m\u00e1quina <span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"tipo-maquina\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"tipo-maquina\" \/><\/span><\/p>\n<p class=\"col-md-4\"><label>Marca <span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"marca-maquina\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"marca-maquina\" \/><\/span><\/p>\n<p class=\"col-md-4\"><label>Modelo <span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"modelo-maquina\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"modelo-maquina\" \/><\/span><\/p>\n<p class=\"col-md-4\"><label>N\u00famero de s\u00e9rie<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"numero-serie-maquina\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"numero-serie-maquina\" \/><\/span><\/p>\n<\/div>\n<\/fieldset>\n<fieldset>\n<legend>Acess\u00f3rios<\/legend>\n<div class=\"row\">\n<p class=\"col-md-6\"><label>Acess\u00f3rios que seguem com a m\u00e1quina<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"acessorios-seguem-maquina\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"acessorios-seguem-maquina\"><\/textarea><\/span><\/p>\n<p class=\"col-md-6\"><label>Acess\u00f3rios em falta<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"acessorios-em-falta\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"acessorios-em-falta\"><\/textarea><\/span><\/p>\n<\/div>\n<\/fieldset>\n<fieldset>\n<legend>Documentos a Anexar<\/legend>\n<div class=\"row\">\n<p class=\"col-md-6\"><label>C\u00f3pia de fatura de venda <span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"fatura-venda\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".pdf,.jpg,.jpeg,.png\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"fatura-venda\" \/><\/span><\/p>\n<p class=\"col-md-6\"><label>Comprovativo de revis\u00f5es (Para m\u00e1quinas c\/ mais de 6 meses)<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"comprovativo-revisoes\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".pdf,.jpg,.jpeg,.png\" aria-invalid=\"false\" type=\"file\" name=\"comprovativo-revisoes\" \/><\/span><\/p>\n<\/div>\n<\/fieldset>\n<fieldset>\n<legend>Avaria<\/legend>\n<div class=\"row\">\n<p class=\"col-md-12\"><label>Descri\u00e7\u00e3o pormenorizada da avaria <span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"descricao-avaria\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"descricao-avaria\"><\/textarea><\/span><\/p>\n<\/div>\n<\/fieldset>\n<fieldset>\n<legend>Recolha da M\u00e0quina<\/legend>\n<div class=\"row\">\n<p class=\"col-md-12\" style=\"margin-bottom: 0\"><label>Em que data \u00e9 que a m\u00e1quina pode ser carregada pela nossa transportadora nas instala\u00e7\u00f5es do revendedor <span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><\/p>\n<p class=\"col-md-3\"><span class=\"wpcf7-form-control-wrap\" data-name=\"data-carregamento\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date datepicker-form-field\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"data-carregamento\" \/><\/span><\/p>\n<p class=\"col-md-12\"><strong>Indispens\u00e1vel para recolha por parte da transportadora:<\/strong><\/p>\n<div class=\"col-md-12\">\n<ul><li>M\u00e1quina devidamente acondicionada; (preferencialmente na embalagem original)<\/li><li>Guia de transporte;<\/li><\/ul>\n<\/div>\n<p class=\"col-md-12\">\nCaso a transportadora recuse a recolha por falta dos elementos anteriores o transporte ficar\u00e1 da responsabilidade do revendedor\n<\/p>\n<\/div>\n<\/fieldset>\n<fieldset>\n<legend>Informa\u00e7\u00f5es pertinentes<\/legend>\n<div class=\"col-md-12\">\n<ul>\n<li>Os 30 dias para a resolu\u00e7\u00e3o da garantia iniciam contagem ap\u00f3s recolha.<\/li>\n<li>Material de desgaste n\u00e3o tem garantia. <\/li>\n<li>M\u00e1quinas que foram utilizadas para um fim que n\u00e3o aquele para que foram constru\u00eddas, n\u00e3o t\u00eam garantia.<\/li>\n<li>A garantia \u00e9 da responsabilidade do fabricante.  <\/li>\n<li>M\u00e1quinas que n\u00e3o tenham garantia, seguem desmontadas \u00e0 cobran\u00e7a e com portes por conta do cliente.<\/li>\n<li>Or\u00e7amentos solicitados e n\u00e3o aceites, t\u00eam um custo de \u20ac 20,00 + IVA.<\/li>\n<\/ul>\n<\/div>\n<\/fieldset>\n<fieldset>\n<legend>Respons\u00e1vel<\/legend>\n<div class=\"row\">\n<p class=\"col-md-4\"><label>Nome <span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"nome-responsavel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nome-responsavel\" \/><\/span><\/p>\n<p class=\"col-md-4\"><label>Telefone <span class=\"required\" aria-hidden=\"true\">*<\/span><\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"contacto-responsavel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"contacto-responsavel\" \/><\/span><\/p>\n<p class=\"col-md-4\"><label>Email<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"email-responsavel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email-responsavel\" \/><\/span><\/p>\n<p class=\"col-md-12\"><span class=\"wpcf7-form-control-wrap\" data-name=\"aceite-condicoes\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"aceite-condicoes\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Aceito estas condi\u00e7\u00f5es<\/span><\/label><\/span><\/span><\/span><\/p>\n<\/div>\n<\/fieldset>\n<div class=\"row\">\n<p class=\"col-md-12\">\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner btn-color-button\" type=\"submit\" value=\"Enviar\" \/>\n<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-25809","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/mobiserra.paulofarinhaluis.pt\/en\/wp-json\/wp\/v2\/pages\/25809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mobiserra.paulofarinhaluis.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mobiserra.paulofarinhaluis.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mobiserra.paulofarinhaluis.pt\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mobiserra.paulofarinhaluis.pt\/en\/wp-json\/wp\/v2\/comments?post=25809"}],"version-history":[{"count":1,"href":"https:\/\/mobiserra.paulofarinhaluis.pt\/en\/wp-json\/wp\/v2\/pages\/25809\/revisions"}],"predecessor-version":[{"id":25810,"href":"https:\/\/mobiserra.paulofarinhaluis.pt\/en\/wp-json\/wp\/v2\/pages\/25809\/revisions\/25810"}],"wp:attachment":[{"href":"https:\/\/mobiserra.paulofarinhaluis.pt\/en\/wp-json\/wp\/v2\/media?parent=25809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}